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A patient with a toothache calls once — then calls your competitor. OptyxAI answers every call 24/7, schedules appointments, verifies insurance basics, and handles new patient intake — so you never lose another patient to a missed call.
Between checking in patients, filing insurance, and managing the schedule
58% of those missed calls are new patients who will never call back
You spend thousands on marketing, then lose patients because nobody picks up the phone
Staff spend 15+ minutes per call verifying coverage while other calls ring through to voicemail
Patients in pain call the first dentist who answers. That revenue and relationship is gone
An empty chair costs $500+ per hour in lost production
Sound familiar? You're not alone.
See how we solve thisHandles scheduling, insurance questions, and new patient intake while your staff focuses on patient care
Books cleanings, exams, consultations, and follow-ups based on real-time chair availability. Handles complex scheduling like multi-visit treatment plans. Sends appointment confirmations and pre-visit instructions via text.
Collects insurance information from callers, answers common coverage questions, and prepares verification details for your billing team. Patients get quick answers instead of being put on hold.
Identifies dental emergencies — severe pain, broken teeth, infections, trauma. Provides appropriate guidance, schedules same-day emergency appointments, and escalates to the on-call dentist when needed. Captures all details so the provider is prepared.
Collects demographics, medical history basics, insurance information, and appointment preferences before the patient arrives. New patients feel welcomed and prepared. Your staff saves 15 minutes per new patient.
Proactively reaches out to patients due for cleanings, overdue for treatment, or who haven't been in for 6+ months. Books them back on your schedule without your staff making a single call.
Calls patients after procedures to check on recovery, answer post-treatment questions, and schedule follow-up appointments. Escalates concerns to the clinical team. Patients feel cared for, and you catch complications early.
See exactly how many patients are walking out your (virtual) door
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Calculate Your Specific NumbersEverything you need to know about our AI voice agents
Yes. Our platform is fully HIPAA compliant with encrypted data transmission, secure storage, and signed Business Associate Agreements (BAAs). We handle patient information with the same standards required of your practice. We can provide documentation of our compliance measures during setup.
The AI collects insurance details from callers — carrier, member ID, group number, subscriber information — and prepares everything for your billing team to run the full verification. It can also answer common questions about accepted insurance plans and general coverage. The actual eligibility verification is handled by your team with pre-collected information.
The AI is trained to recognize dental emergencies based on symptoms described by the caller. For true emergencies, it immediately notifies your on-call dentist via text with patient details and symptom information. It can also provide appropriate interim care instructions based on your protocols while the patient waits for the callback.
Yes. We integrate with Dentrix, Eaglesoft, Open Dental, Curve Dental, and most major practice management systems. Appointments sync directly, patient information flows into your PMS, and scheduling reflects real-time chair availability. We handle all integration setup during onboarding.
Still have questions?
Talk to Our TeamEvery call answered. Every appointment booked. Every new patient welcomed. See how it works for your practice.