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Legal
Transparency about cookies and tracking technologies we use on our website and platform.
Last Updated: November 2024
Cookies are small text files stored on your device when you visit websites. They help us remember your preferences, understand how you use our service, and improve your experience. This policy explains what cookies we use and why.
We use cookies and similar tracking technologies (like web beacons, pixels, and local storage) to provide, protect, and improve our services. These technologies help us authenticate users, remember preferences, analyze usage, and deliver relevant content.
These cookies are necessary for our website and platform to function. You cannot disable them without breaking core functionality.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Authenticates your login session | Session |
| csrf_token | Security protection against attacks | Session |
| cookie_consent | Remembers your cookie preferences | 12 months |
| user_settings | Stores UI preferences and settings | 12 months |
These cookies help us understand how visitors use our website so we can improve it. We use anonymized data whenever possible.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| analytics_id | First-party analytics tracking | 12 months |
Learn more about Google Analytics privacy: Google Privacy Policy
These cookies track your activity across websites to deliver relevant advertisements and measure campaign performance.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - ad targeting | 3 months |
| _gcl_au | Google Ads - conversion tracking | 3 months |
| li_fat_id | LinkedIn Insight - analytics | 30 days |
These cookies enable enhanced features and personalization, like live chat support and video content.
| Cookie Name | Purpose | Duration |
|---|---|---|
| intercom_session | Live chat support functionality | 7 days |
| video_preferences | Remembers video player settings | 6 months |
We use services from trusted third-party providers who may set their own cookies:
These third parties have their own privacy policies. We recommend reviewing them to understand how they use cookies.
When you first visit OptyxAI, you'll see a cookie consent banner. You can accept all cookies or customize your preferences to allow only certain types. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.
Most browsers allow you to control cookies through settings. Here's how to manage cookies in popular browsers:
Note: Blocking essential cookies may prevent you from using key features of our platform.
You can opt out of specific tracking services:
Some browsers offer a "Do Not Track" (DNT) signal. Currently, there's no industry standard for honoring DNT requests, but we respect your privacy choices made through our cookie consent manager.
If you use the OptyxAI mobile app, we use mobile SDKs and device identifiers (like advertising IDs) for similar purposes as cookies. You can control mobile tracking through your device settings:
Cookies may collect the following types of information:
This data is used to improve our services, personalize your experience, and measure marketing effectiveness. For details on how we use this information, see our Privacy Policy.
Cookies have different lifespans:
Most of our cookies are persistent and expire between 30 days and 2 years, depending on their purpose.
If you're accessing OptyxAI from the European Economic Area (EEA), UK, or other regions with strict privacy laws, we obtain your consent before setting non-essential cookies. You have the right to withdraw consent at any time through our cookie settings.
We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. We'll notify you of material changes by updating the "Last Updated" date and, if required, requesting new consent.
If you have questions about our use of cookies or tracking technologies, contact us:
OptyxAI Privacy Team
Email: privacy@optyxai.com
Support: support@optyxai.com
General Inquiries: Contact Form
We're committed to transparency about how we collect and use data. Review our complete privacy practices or adjust your cookie preferences anytime.