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Your mechanics can't answer the phone while they're under a car. OptyxAI picks up every call 24/7, schedules appointments, provides repair status updates, and handles service inquiries — so your bays stay full and your customers stay informed.
Between writing estimates, checking in vehicles, and managing the shop floor
That's customers calling about $428 average repair orders you'll never see
The exact hours when every service advisor is checking in vehicles and writing estimates
Monday morning voicemail box with 15 messages — half already booked somewhere else
They call the next shop in Google results. Every missed call is a $4,200 lifetime customer lost
Service advisors juggle phones, customers at the counter, and techs needing approvals simultaneously
Sound familiar? You're not alone.
See how we solve thisHandles unlimited calls while your team focuses on the cars in front of them
Checks your bay availability, books oil changes, brake jobs, diagnostics, and more. Sends SMS confirmations with appointment details. Handles rescheduling and cancellations without tying up your staff.
Customers constantly calling to check on their car? Your AI handles it. Provides real-time status updates, estimated completion times, and notifies customers when their vehicle is ready for pickup.
Answers questions about pricing, services offered, warranty work, and estimated repair times. Provides accurate quotes for common services based on vehicle make and model.
Lets callers know if common parts are in stock, provides estimated delivery times for special orders, and captures vehicle details for accurate parts lookup by your team.
Handles roadside emergency calls with urgency, collects vehicle location and issue details, coordinates with your tow partners, and escalates to on-call staff when needed.
Answers questions about warranty coverage, helps customers understand recall notices, and schedules warranty repair appointments. Captures VIN numbers for your team to verify coverage.
See exactly how much revenue is driving past your shop
Enter your shop details for a custom calculation
Calculate Your Specific NumbersEverything you need to know about our AI voice agents
Your AI is trained on your shop's specific services, pricing, and capabilities. For straightforward questions about services, pricing, and scheduling, it handles them directly. For complex diagnostic questions that require technician expertise, it takes detailed notes about the issue and schedules a callback or appointment so your tech can address it properly.
We integrate with Shop-Ware, Mitchell 1, Tekmetric, AutoFluent, and most major auto repair shop management systems. Appointments sync directly with your system, customer information flows in automatically, and your workflow stays uninterrupted.
Emergency calls are flagged as high priority. The AI collects the caller's location, vehicle details, and nature of the breakdown, then immediately notifies your on-call staff via text and can coordinate with your preferred towing partners. Response time from call to notification is under 60 seconds.
Yes. Each location gets its own AI configuration with location-specific hours, services, pricing, and bay availability. Calls are routed to the right location automatically. You get a unified dashboard to see performance across all locations.
Still have questions?
Talk to Our TeamEvery call answered. Every appointment booked. Every status update handled. See how it works for your shop.