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The True Cost of Missed Calls for Small Businesses
February 10, 2024•8 min read•By Michael Chen
Revenue loss adds up fast Each missed call costs $50-$200 depending on your industry. Multiply by daily volume and the number is staggering.
Reputation risk Voicemail and long holds push customers to competitors and drive negative reviews.
Team burnout Manual callbacks, double entry, and context switching drain your staff. Automating repetitive calls frees them to focus on guests.
About the author
Michael Chen
Operations analyst focused on local business growth.
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